Rude!!

There are ways of speaking to people ... and some just haven't got it.  That's one thing that really gets my goat. 
There is no need to speak down, patronise or just be plain obnoxious to others - it really isn't clever and the least constructive form of communication you can get. 
I am not not happy, just very dissappointed ... but I am choosing to ride over yesterday's shenanigans mainly because there is little point in dwelling on it.  It's me who will end up being wound up!
Good manners and interpersonal skills should be added to the curriculum at school ... I'm not a practicing Catholic but being an ex-convent girly, that's one thing that the scarey nuns excelled in.
At least I have the common decency to respect other people and their foibles.